Cakesify Seller help

What if my FSSAI, PAN or bank details change?

Update them in your Seller Dashboard wherever the option is available. If you cannot update something yourself, or the change needs re-verification, write to support@cakesify.com.

What counts as a change worth telling us about

  • A renewed or new FSSAI registration or licence number
  • A change of premises
  • A new bank account
  • A change in your business name or structure
  • Registering for GST when you previously had only an enrolment ID
  • A new phone number or email address

Do it before it matters, not after

Out of date details cause the quiet problems. A payout that lands in the wrong account. A store that goes offline. An order alert sent to a number you stopped using months ago.

Bank details especially

Check them character by character after any change, and confirm the next payout arrives before the one after it is due. See Setting up your payouts.

Contact details

Your registered phone and email are where every order notification and every urgent message goes. If either changes, that is not an administrative detail, it is the thing standing between you and a missed order.

Read next

What happens if my FSSAI expires? FSSAI, GST and compliance How do I set up my payouts? Setting up your store Do I need a GSTIN to sell on Cakesify? FSSAI, GST and compliance
Still stuck?

Write to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.

Email support

Last checked October 2026, against Seller Handbook V7. Fees, refunds and recalls are governed by the Seller Agreement.