Cakesify Seller help

Can I sell outside my city or state?

Your dispatch location is where you prepare and hand over orders, and your delivery settings decide the area you serve from it. But the real limit is your FSSAI licence, not your delivery radius.

Match the licence to the ambition

If you want to sell within your city, a registration covering your premises is usually what you need. If you want to sell across the state, your licence should cover the state. If you want to ship across India, it needs to permit pan-India operation.

Widening your delivery radius does not widen your licence. Those are two separate things and only one of them is a legal document.

If you are not sure

Contact support@cakesify.com before you enable or accept orders for an area you are unsure about. It is a quick question and a much better one to ask before the order than after it.

GST decides this too, not just FSSAI

If you sell under ECO enrolment rather than GST registration, there is a further restriction: the unregistered route carries conditions including turnover limits and a restriction on inter-State supply of goods.

In practice that usually means selling outside your own state requires GST registration. Check with your accountant before you widen your radius across a state border, because this one is not about your delivery settings at all. See Do I need a GSTIN?

Selling from more than one location

If you prepare from more than one kitchen, you need the appropriate FSSAI licence for each location. Talk to us before adding or accepting orders from a second one.

The practical version

Most sellers start local, learn what deliveries actually cost and take, and widen once they know. That order of operations is almost always the right one. See Setting your delivery area and charges.

Read next

How do I set my delivery area and charges? Delivery and pickup Do I need an FSSAI licence to start? FSSAI, GST and compliance What if my FSSAI, PAN or bank details change? FSSAI, GST and compliance
Still stuck?

Write to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.

Email support

Last checked October 2026, against Seller Handbook V7. Fees, refunds and recalls are governed by the Seller Agreement.