FSSAI, GST and compliance

Licences, tax registration and keeping your paperwork valid.

Start here Do I need an FSSAI licence to start? Yes, to sell. You can build your store while yours is being processed, but not take orders. Start here What happens if my FSSAI expires? An expired licence triggers a recall review. Listings can go offline within 2 hours. Renew early. Can I sell outside my city or state? Your FSSAI licence has to cover the area you want to serve. Check before you widen your radius. What if my FSSAI, PAN or bank details change? Update them in your dashboard where the option exists, or contact support if verification is needed. Start here Do I need a GSTIN to sell on Cakesify? Either GST registration or ECO enrolment. Both leave you in about the same place, but they differ on where you can sell.

Still stuck?

Write to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.