Growing your store
How customers find you, and what makes them come back.
How do customers find my store?
Your own link, the Cakesify Marketplace, Google search, and people sharing you.
How do I get my products on the Cakesify Marketplace?
A real catalogue, valid FSSAI and a quality check. Then customers who never heard of you can find you.
Sharing your store
Copy your link or QR code from Seller Home and put it where your people already are.
Connecting Instagram, WhatsApp, Google and ONDC
Available integrations connect from the Distribution section of your dashboard.
How do I get customers to come back?
Deliver what you promised, on time, consistently. Then give them a reason to come back.
How do reviews work?
Customers review what they bought. You can see them in your dashboard. Report anything abusive.
What are seller levels?
A view of how your store is performing. Not live yet. We will publish the criteria before it is.
Promoting your store
Integrated advertising tools let you promote your store or products. Costs are shown before launch.
Can I use my own domain?
Possibly. Write to support with the domain you own and we will tell you what is involved.
Still stuck?
Write to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.
Email support