Cakesify Seller help

Promoting your store

Cakesify offers integrated advertising tools for sellers who want to promote their store or products beyond organic discovery. Any cost, the campaign setup, targeting and expected reach are shown to you before a campaign launches. Nothing runs without you approving it.

Before you spend anything

Advertising amplifies what is already there. If your store has four products and two photos, advertising it sends more people to a store that is not ready, and they do not come back a second time.

Get the catalogue right first. Then advertise.

What it is good for

  • A festival push, where demand already exists and you want to be the one they find
  • A new area you are expanding delivery into
  • A specific product you want to be known for

What it is not good for

Fixing an underlying problem. If people are visiting your store and not ordering, more visitors will not help. The listing, the photos or the price is the thing to look at.

Start small

Run something small, see what it actually returns, then decide. A seller who spends a little and learns is in a much better position than one who spends a lot on a guess.

To get started

Write to support@cakesify.com and tell us what you are trying to achieve.

Read next

How do customers find my store? Growing your store Sharing your store Growing your store Connecting Instagram, WhatsApp, Google and ONDC Growing your store
Still stuck?

Write to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.

Email support

Last checked October 2026, against Seller Handbook V7. Fees, refunds and recalls are governed by the Seller Agreement.