Cakesify Seller help

Sharing your store

Open Seller Home, tap Share at the top right, and copy your link or download the QR code. Then put it where your people already are.

Where it actually works

Your Instagram bio. The single highest value spot you own. One line and the link.

WhatsApp status. Especially before a festival. People who would never search for a cake will tap a status from someone they know.

Your existing customer group. The people who already message you for orders. Send the link once with a short note saying this is how to order now. It saves you the back and forth on every future order.

Printed on the box. A QR code on your packaging means the person who received your cake as a gift can find you. This is the cheapest customer acquisition there is.

Your family and neighbours. Early orders build your sales history, which is what helps you later in search and on the marketplace.

The other routes

Sharing is one of four ways people reach you. See How do customers find my store? for the rest, including the Cakesify Marketplace.

Do not just share the store

Share individual products too. A link to one specific cake with one specific photo converts far better than a link to a shop and an invitation to browse.

What to say with it

Not "please support my new business". Say what you make and what is good about it. "Fresh Kerala halwa, made to order, delivered across Whitefield" does more work than a paragraph of apology.

Read next

What is my store link, and can I change it? Setting up your store How do customers find my store? Growing your store Connecting Instagram, WhatsApp, Google and ONDC Growing your store
Still stuck?

Write to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.

Email support

Last checked October 2026, against Seller Handbook V7. Fees, refunds and recalls are governed by the Seller Agreement.