Connecting Instagram, WhatsApp, Google and ONDC
Available integrations connect from the relevant Distribution section of your seller dashboard. Follow the setup steps for each channel.
Before you connect anything
Make sure your store is actually finished. Products with photos, accurate prices, correct business information. A channel that pulls in a half-built catalogue shows a half-built catalogue to a new audience, which is worse than not being there.
What each one is for
Instagram and WhatsApp. Where your existing audience already is. These are about making it easy for people who already follow you to order without messaging you.
Google. Free product listings that put you in front of people searching for what you make. This is the one that brings strangers.
ONDC. Another network where your products can appear.
The honest order of priority
Get your own store link working first. Share it to the people who already know you. Get a few real orders and see what customers actually ask about.
Channel integrations multiply something that already works. They do not create it.
If a channel is not showing in your dashboard
Not every integration is live for every seller yet. If you cannot see one you want, write to support@cakesify.com and ask.
Read next
Sharing your store Growing your store How do customers find my store? Growing your store Promoting your store Growing your storeWrite to us with your Order ID and what went wrong. We reply within 1 to 2 working days. If it is a food safety matter, call your customer first and do not wait for us.
Email supportLast checked October 2026, against Seller Handbook V7. Fees, refunds and recalls are governed by the Seller Agreement.